2018 Programme

The majority of presentations at the Forum are delivered by experienced ethics and compliance practitioners. Breakout sessions on a range of topics are held each day, which take the form of a facilitated discussion. Forum participants are free to choose which session they would like to attend. Details of 2018 Breakout sessions are below. Timings of these will be confirmed closer to the Forum start date.

Please note that this programme is subject to change

Wednesday 31 January 2018

Meet and Greet
The Forum will commence with an informal get together for those who arrive on the Wednesday evening.  This is an opportunity to meet the organisers and other delegates in an informal setting.

Thursday 01 February 2018

Welcome and Introductions
Members of the organising bodies, CEA, EBEN, ECI and IBE
Plenary Session 1
Reflections from a CEO: tone from the top
Jacques van den Broek, CEO and Chairman of the Executive Board – Randstad Holding nv
Dieuwke Visser, Senior Compliance Counsel – Randstad Holding nv
CEO Jacques van den Broek will share how the importance of business ethics and Randstad’s values support and are part of Randstad’s strategy, and what that means for senior leadership. He will be joined by Dieuwke Visser, Senior Compliance Counsel, who will take a look at what this means to the day-to-day work of compliance at the company.
Refreshment Break
Concurrent Breakout Sessions (SEE LIST BELOW – subject to change)
Concurrent Breakout Sessions (SEE LIST BELOW – subject to change)
Refreshment Break
Speed Sharing
Meet your fellow attendees and engage in a dialogue about emerging issues in ethics & compliance. Using a bell every 20 minutes and pre-set questions, this will be a fun and engaging way to exchange ideas.
17:30 – 18:00
Meet in Hotel Lobby
18:30 – 21:15
Reception and Dinner at the Koninklijke Industrieele Groote Club
Return to the Hotel

Friday 02 February 2018

Welcome, coffee
Plenary Session 2
Performance Management in the Context of Ethics and Compliance
Gabe Shawn Varges, Senior Partner – HCM International
Incentivising ethical conduct is connected to performance management, which includes compensation systems and their relationship to organisational success, governance, culture, and compliance. This session will define the broader territory with an international perspective that informs how to structure incentives that drive ethics outcomes.
Refreshment Break
Concurrent breakout sessions (SEE LIST BELOW – subject to change)
Plenary Session 3
Ethics and Compliance: two sides of the same coin?
Yvonne Hilst, Compliance Officer – VEON
Hilde Luystermans, Chairman of the Ethics Committee – Total S.A
Ellen Martin, Vice President – Ethics and Business Conduct – The Boeing Company
Some of us are CECOs, some are “just” Ethics, some are “just” compliance. Is it better to have it all or to share space? Others believe that Compliance is for “Legal” and Ethics for “HR”? How can we work together? What if acting ethically means breaking the law? What if being compliant means not being ethical? 
Looking Ahead
Recent Lessons and New Challenges
To wrap up, a panel of experienced ethics practitioners will share their highlights and “takeaways” from this year’s forum. Key topics and challenges that are likely to dominate E&C in the coming year will be presented.
Forum Closing

A summary report of the conference will be circulated to all participants.

Breakout Session Summary

(subject to change)

Look: we are in this to make a profit, so get on with it!

Led by Robert Smith, Director Business Compliance and Ethics – Serco Group plc
There is a constant tension between achieving financial goals and operating with integrity; particularly among middle management. How can we identify these issues? Are there situations that are unique to those in these positions? How can we empower these individuals to operate with integrity, even when they might miss their goals? This session will open up these and similar questions.

How do you “Speak Up” about your boss or colleagues?

Led by Minoo Tayebi, Ethics & Compliance Manager, Middle East & Africa – BP
A significant proportion of ‘speak up’ calls concern the ‘boss’. What guidance can we give to employees about raising these sorts of issues, either for themselves, or on behalf of fellow employees? This session will share experiences related to this sensitive of this issue.

Does ethical performance have to be on EVERY agenda?

Led by Marc Guyot, Head of ESG – LBO France
Most of us have Tone at the Top, but is there an Echo at the Bottom? How can we translate messages from management into action at the middle management level? How can we monitor and assess what is being done throughout the organisation, vertically and horizontally? What is being measured, short-term success or continuous improvement? Is quantitative or qualitative data more important? These and other questions related to this topic will be discussed at this session.

What on earth can we do to grab their attention?

Led by Steve Kerry, Global Ethics and Compliance Manager – Rolls-Royce plc
The appointment of an ethics officer is seen by some to be a sufficient way to minimise reputation risk; however, any ethics and compliance professional knows that it is just the beginning. How can the ethics and compliance function be enhanced and empowered in such an organisation? Experience of dealing with this problem will be explored in this session.

How can we ensure that our Ethics Ambassadors are really useful?

Led by Donna Davis, Director, MS Ethics & Compliance – Northrop Grumman Corporation
Having ethics ambassadors throughout a company can support the integration of values-based decision making and ethical conduct. How can we help the ambassadors to be effective and impactful? The experience of ethics officers on this topic will be shared in this session.

Are your managers well equipped to allow your employees to speak up?

Led by Nicole Sourgens, VP Compliance – Schneider Electric
Raising an ethical concern can be intimidating. What strategies can an employee use to ensure that their manager will treat the report seriously? How can we train managers to receive the employee report without indentifying the person as an ‘awkward customer’? This session will share experiences of this type of issue.

Turn on or turn off? How can the techie revolution help with communication, use and understanding of our ethical standards?

Led by Steven Pegg, Senior Ethics Officer – Europe, Middle East & Africa (EMEA) – Lockheed Martin Corporation
Communicating and applying an organisation’s ethical standards and explaining how they apply throughout all business relationships, is a constant challenge. Modern technology allows us to make information more readily available to employees; including the code of ethics, company policies and access to real-time guidance. This session will consider how companies might be able to do this with the aid of technology.

Employee engagement in ethics by discussing dilemmas – what works?

Led by Frank Bijen, Conduct & Ethics Team, Corporate Compliance Risk Management – ING Bank N.V.
Telling employees about our ethical standards is one thing. But using interactive discussion on dilemmas to engage employees in ethics is proving effective. This session will share what techniques are being used and what works well and how this can bring positive change to your organisation.

Risks of cyber communication: what is the role of E&C?

Led by Bonnie Green, Chief Ethics Officer – United Nations World Food Program
The rapid development of cyber technology and the speed and extent that detailed information can be shared around the world is amazing and good for business. However, such functionality is not without some ethical snares. How can the ethics and compliance function provide guidance to employees in order to minimise risks? How can we anticipate the challenges ahead? This session will explore these questions.

Are you ready to meet the 2018 European Data Protection Compliance Deadline?

Led by Cedric Dubar, Chief Compliance & Ethics Officer – Volvo Cars
Information about individuals and organisations is easily collected and often readily available, supplying a vast array of applications to enhance organisational performance and buisness. Is such data being used responsibly? What are the ethical limitations on collection, storage and use of this data? What is the 2018 European Data Protection Act all about? This session will assess the issues and the way organisations are approaching them.

From gifting to bribing: when is the red line crossed?

Led by Jeanne Robert, Deputy Group Compliance Officer – Safran SA
When does a gift or hospitality become a form of bribery? What is the best guidance we can offer our employees on this topic? Does the advice differ around the world? These are some of the questions which will be discussed in this session.

Is it really possible to vet your supply chain?

Led by Stuart Cranfield, Group Head of Supplier Working Conditions – Clarks
Organisations are becoming more aware of the risk of being blamed for doing business with an organisation who has little regard to (say) the health and safety of their employees. How can you know if a prospective supplier has high ethical standards and they are applied? What is effective ethical due diligence? These and similar matters will be explored in this session.

What are cost effective strategies for assessment and containing the risks around apparent conflicts of interest?

Led by Roz Bliss, Manager, Global Integrity – Northrop Grumman Corporation
It is common organisational policy to require the declaration of ‘conflicts of interest’. But that practice alone does not avoid biased decisions being made by those conflicted. What procedures need to be in place to avoid both the direct and indirect consequences of this type of situation? This topic will be explored in this session.

Is it ethical to enforce your compliance standards irrespective of the local way of living?

Led by Emmanuel Bloch, Director, Corporate Responsibility Development – Thales
Many employees feel strong about their cultural identity: ethically we should respect this. Hence sometimes flat prohibitions on gifts etc., can hurt local culture. Come and share your real-life examples like: salesman gifting a customer representative on Woman’s Day, red envelopes on the Chinese new year… And the other way round too: feeling like attending a bull/dog/roaster fight upon invitation by native colleagues. In Rome do as the Romans…

Revisiting values in an established company: a cultural transformation, rolling out new global values

Led by Ronald van Tongeren, Business Conduct Leader – PwC
PwC, one of the big 4 global professional services firms has developed new values to deliver on their Purpose and Vision 2020. Ronald van Tongeren, Business conduct leader for the Dutch practice will describe the process of determining their new values and behaviours, the survey performed amongst all PwC employees worldwide, the considerations and the decision making process that resulted in the roll-out of the new values.